HEALTH, SAFETY & ENVIRONMENT (HSE) POLICY
Policy Statement
General Consultant is committed to providing a safe and healthy workplace, protecting the environment, and promoting the well-being of all employees, contractors, clients, and visitors. We aim to prevent accidents, injuries, occupational illnesses, and environmental harm across all inspection operations.
Objectives:
- Ensure all personnel work in safe conditions and understand HSE responsibilities.
- Identify, assess, and control hazards related to inspection activities.
- Ensure compliance with all applicable HSE laws, regulations, and standards.
- Promote sustainable practices and minimize environmental impact.
- Foster a culture of continuous improvement in HSE performance.
Scope
Applies to all inspection services, office operations, client sites, and field activities conducted by General Consultant employees, contractors, subcontractors, and visitors.
Responsibilities
- Management: Provide resources for HSE programs, monitor performance, and integrate HSE into business planning.
- Supervisors: Ensure implementation of HSE procedures and risk controls during inspections.
- Employees: Follow safety procedures, report hazards or incidents, and participate in HSE training.
Implementation:
- Conduct pre-inspection risk assessments for all fieldwork.
- Provide PPE (Personal Protective Equipment) and safety tools.
- Regularly conduct HSE audits, inspections, and drills.
- Promote awareness programs and continuous training.
This policy will be reviewed at least once a year and displayed in prominent office locations, company intranet, and website for accessibility to all employees and stakeholders.
QUALITY POLICY
Policy Statement
We are committed to providing reliable, accurate, and timely inspection services that meet client expectations and regulatory requirements. Quality management is integral to all operational processes.
Objectives
- Deliver inspection services with accuracy, integrity, and professionalism.
- Maintain consistent, high-quality reporting that clients can rely on.
- Regularly audit, review, and improve operational processes.
- Ensure all personnel are trained and competent to perform inspections.
Scope
Applies to all inspection operations, reports, client deliverables, and supporting processes.
Responsibilities
- Management: Ensure quality objectives are met, support improvement initiatives, and monitor client feedback.
- Employees: Follow established inspection procedures, report discrepancies, and maintain documentation.
- Quality Team: Conduct audits, inspections, and reviews to identify gaps and implement corrective actions.
Implementation
- Standardize inspection procedures and reporting templates.
- Conduct internal quality audits at regular intervals.
- Review client feedback to identify opportunities for improvement.
- Ensure equipment calibration and personnel competency to maintain accuracy.
This policy will be reviewed annually and displayed in prominent office locations, company intranet, and website.
RISK ASSESSMENT & MANAGEMENT POLICY
Policy Statement:
We proactively identify, assess, and mitigate risks related to inspection services, operations, and personnel to prevent incidents and losses.
Objectives
- Identify all operational, technical, and safety risks associated with inspections.
- Implement preventive and control measures to reduce risk.
- Review and update risk assessments regularly and after incidents.
- Educate personnel on risk awareness and mitigation strategies.
Scope:
Applies to all field inspections, office operations, equipment handling, and client site activities.
Responsibilities
- Management: Ensure risk assessments are conducted, reviewed, and resources provided for mitigation.
- Employees: Follow risk control measures and report unsafe conditions.
- HSE/Risk Team: Conduct risk assessments, document findings, and recommend controls.
Implementation
- Conduct pre-job risk assessments before every inspection.
- Maintain a risk register with identified hazards, likelihood, severity, and mitigation.
- Implement control measures, e.g., PPE, safe equipment handling, and operational limits.
- Review risk assessments annually or upon operational changes.
This policy will be reviewed once a year and displayed in prominent office locations, intranet, and website.
INCIDENT REPORTING & INVESTIGATION POLICY
Policy Statement:
All incidents, accidents, and near misses must be reported and investigated promptly to prevent recurrence and improve safety.
Objectives:
- Establish a structured reporting system for incidents and near misses.
- Identify root causes to implement corrective and preventive actions.
- Promote a learning culture to reduce accidents and unsafe conditions.
Scope:
Applies to all employees, contractors, visitors, equipment, and inspection activities.
Responsibilities:
- Management: Review incident investigations and ensure corrective actions.
- Employees: Immediately report incidents or unsafe conditions.
- HSE Team: Investigate incidents, prepare reports, and monitor corrective action implementation.
Implementation:
- All incidents are logged in the incident register.
- Conduct a root cause analysis for each incident.
- Share lessons learned across teams.
- Review incident trends during monthly HSE meetings.
This policy will be reviewed annually and displayed in prominent locations, intranet, and company website.
TRAINING & COMPETENCY POLICY
Policy Statement:
We ensure all personnel are competent, skilled, and trained to perform inspection services safely and accurately.
Objectives:
- Provide HSE, technical, and soft skills training to all employees.
- Assess competency before assigning critical inspection tasks.
- Maintain training records for all personnel.
- Conduct refresher and specialized training regularly.
Scope:
All employees, contractors, and subcontractors involved in inspection services.
Responsibilities:
- Management: Ensure training resources and budgets are available.
- Supervisors: Monitor staff competency and training needs.
- Employees: Attend required training and apply learning in operations.
Implementation:
- Conduct induction training for new employees.
- Provide role-specific technical and safety training.
- Evaluate competency through assessments and on-site supervision.
- Maintain training matrix and certification records.
This policy will be reviewed once a year and displayed in prominent locations, intranet, and website.
WOMEN’S SAFETY & GENDER INCLUSION POLICY
Policy Statement:
We are committed to providing a safe, respectful, and inclusive workplace for all employees, including women. This includes preventing harassment, discrimination, and ensuring equal opportunities in inspection services.
Objectives:
- Ensure safety measures consider the needs of female employees during inspections.
- Provide equal training, growth, and opportunity for women.
- Prevent harassment and follow POSH Act 2013 guidelines.
- Offer support for maternity, health, and work-life balance.
Scope:
Applies to all female employees, interns, contractors, and visitors in offices, field inspections, and client sites.
Responsibilities:
- Management: Ensure legal compliance and enforce gender inclusion initiatives.
- HR Team: Provide awareness training and manage complaints.
- Employees: Maintain respectful behavior and report concerns.
Implementation:
- Conduct risk assessments considering female-specific needs.
- Establish an Internal Complaints Committee (ICC) for grievance resolution.
- Conduct gender sensitivity and safety training.
- Review and improve policy annually or when operational changes occur.
This policy will be reviewed once a year and displayed in prominent locations, intranet, and company website.
